To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
I had such a good experience - this was my 'test'
for future work since I'm determined to avoid the dealership (New West Valley Location) at all costs. I'm at the front of the pack for Fiat - bought mine first, so now that it is getting older it is going to start needing repairs. I am pleased to have found you and will spread the word within the Fiat community the best I can for all the owners who will be right behind me in needing repairs. SO HAPPY I FOUND YOU!! I will absolutely be back for future repairs, tires, anything else as needed. Thank you for being such a great little local shop!